PulseAIPulseAIRequest a demo
Menu

One customer.
A story that carries forward.

Follow Maya from the first note to a changed preference, a useful answer and the wording behind it. Actual desktop captures, with sample customer data.

Inside PulseAI · Sample data
Two preferences. Added to customer memory.2 added
Appointment preference
Thursday afternoons
Product preference
Fragrance-free products
Real Capture input and saved reply excerpts: Confirm a new client when prompted. PulseAI creates Maya and retains both preferences in a Filed to memory receipt.

Input + saved result · Screenshot excerpts. Open original desktop capture

First capture: two preferences added to Maya’s memory.Capture · Actual desktop capture, sample data
One preference changed. The other stays.1 superseded · 1 duplicate skipped
Previous time
Thursday afternoons
Current time
Friday after 4pm
Still remembered
Fragrance-free products
Real Update input and saved reply excerpts: Friday after 4pm becomes the current appointment preference. The fragrance-free preference stays in the customer’s memory.

Input + saved result · Screenshot excerpts. Open original desktop capture

Update: Friday replaces Thursday. Fragrance-free stays.Update · Actual desktop capture, sample data
Actual PulseAI Recall: A natural-language answer brings together the current appointment preference and product preference, with links into customer memory.
Ask what matters before the next conversation.Recall · Actual desktop capture, sample data
Actual PulseAI Source: Memory opens the supporting original note in its file tree and reading pane.
Keep the answer connected to its context.Source · Actual desktop capture, sample data

01 / Capture

Start with the conversation.

Just type a message, paste a note or describe a call. PulseAI handles the relevant workflow and retains useful customer context, without commands, field mapping or pipeline setup.

See the sample input
Maya prefers Thursday afternoons. Please use fragrance-free products.

Confirm a new client when prompted. PulseAI creates Maya and retains both preferences in a Filed to memory receipt.

Two preferences. Added to customer memory.2 added
Appointment preference
Thursday afternoons
Product preference
Fragrance-free products
Real Capture input and saved reply excerpts: Confirm a new client when prompted. PulseAI creates Maya and retains both preferences in a Filed to memory receipt.

Input + saved result · Screenshot excerpts. Open original desktop capture

Capture · Sample data
02 / Update

Keep up as your customers change.

Send the next message when something changes. Maya’s preferred time moves from Thursday afternoons to Friday after 4pm; her fragrance-free preference still applies.

See the sample input
Maya now prefers Friday after 4pm. Her fragrance-free product preference is unchanged.

Friday after 4pm becomes the current appointment preference. The fragrance-free preference stays in the customer’s memory.

One preference changed. The other stays.1 superseded · 1 duplicate skipped
Previous time
Thursday afternoons
Current time
Friday after 4pm
Still remembered
Fragrance-free products
Real Update input and saved reply excerpts: Friday after 4pm becomes the current appointment preference. The fragrance-free preference stays in the customer’s memory.

Input + saved result · Screenshot excerpts. Open original desktop capture

Update · Sample data
03 / Recall

Pick up where you left off.

Ask in ordinary language. Bring current needs, preferences and earlier commitments back into view before you follow up.

See the sample input
What matters before Maya’s next visit? Include the sources for each preference and say what is unknown.

A natural-language answer brings together the current appointment preference and product preference, with links into customer memory.

Open the supporting note
Actual PulseAI Recall: A natural-language answer brings together the current appointment preference and product preference, with links into customer memory.
Recall · Sample data
04 / Source

Go back to the original wording.

Follow a customer detail into Memory. Read the supporting note, understand where it came from and make your next decision with the context in view.

See the sample action
Open the note behind the appointment preference.

Memory opens the supporting original note in its file tree and reading pane.

Maya now prefers Friday after 4pm. Her fragrance-free product preference is unchanged.
Actual PulseAI Source: Memory opens the supporting original note in its file tree and reading pane.
Source · Sample data

Lasting customer memory. Stronger relationships. Clearer next steps.

See PulseAI in your
customer workflow.

Bring a customer workflow you want to improve. See how PulseAI helps you retain what matters, prepare your next conversation and spot where to follow up.

Request a demo